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Dharmdhari Sons Enterprises Pvt. Ltd.
Effective Date:20/02/2025

Thank you for shopping with Dharmdhari Sons Enterprises Pvt. Ltd. We value your satisfaction and strive to provide you with high-quality products. If you are not entirely satisfied with your purchase, we are here to help.

Overview

Our refund and return policy lasts 1 day. If 1 day has passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address mentioned below}.

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

– If approved, the refund will be processed within **7-10 working days** to the original method of payment.

– Shipping costs are non-refundable unless the return is due to a defective or incorrect item sent by us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dharmdharisonsentppvtltd@gmail.com and send your item to: {physical address mentioned below}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

Shipping returns

To return your product, you should mail it to the below address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Customers are responsible for return shipping costs unless the return is due to an error on our part.

– We recommend using a trackable shipping service to ensure the safe return of your item.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

– You have **5 hours** from the time of delivery to return an item.

– To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

– Certain items, such as perishable goods, personalized products, and items marked as non-returnable, are not eligible for return.

– To initiate a return, please contact our customer support team at dharmdharisonsentppvtltd@gmail.com with your order details and reason for return.

– Once your return request is approved, you will receive instructions on how to return the item.

Need help?

Dharmdhari Sons Enterprises Pvt. Ltd.
Address: Indrapuri Sipara Patna 80001
Email-dharmdharisonsentppvtltd@gmail.com
Phone Number: +91 8809999699 OR +91 7739858585

We reserve the right to update or modify this Refund and Returns Policy at any time without prior notice. Please review this page periodically for any changes.

Thank you for shopping with Dharmdhari Sons Enterprises Pvt. Ltd.!