General FAQ for Inrbasket:
Q. How long have you been running this vegetable shop?
Our online shop is new; it was started on 21/12/2024
Q. What types of vegetables do you usually stock?
We usually keep seasonal vegetables or fruits
Q. Do you source your vegetables locally or from different regions?
No, we buy local as per our requirement or grow it on our own farm. (Dharmdhari Farms)
Quality and Freshness:
Q. How do you ensure the freshness of your vegetables?
To preserve our vegetables (food items like onions, tomatoes, mushrooms, or herbs and spices), we use an airtight container, which helps in keeping our veggies fresh as well as separates it from other products that release ethylene gas.
Q. Do you sell organic vegetables?
Yes, we provide organic vegetables from our farm, Dharmdhari Farms.
Q. How often do you restock your vegetables?
It depends on the season as to which vegetable should be stored.
Customer Service:
Q. Do you offer home delivery services?
Yes we deliver our products at your locationÂ
Q. What do you do if your customer receives a defective product/vegetables?
Generally, it happens very rarely, as our team checks it before sending it to you; despite that, if it happens, we don’t charge them that amount in next order so our customers are happy
Q. What payment methods do you accept?
We accept Cash On Delivery, UPI, online payment, etc
Pricing and Offers:
Q. How do you decide the pricing of your vegetables?
It all depends on market and environment.
Q. Do you offer any discounts or deals for regular customers?
Yes, we offer our regular/subscribed customers minimum 10% and upto 60%
Q. Do you have any membership or loyalty programs?
Yes, we have membership programs.
Business Operations:
Q. What are your shop’s working hours?
We take orders from 5:00 AM to 8:00 AM in the morning and deliver them to their place by 9:00 AM to 10:00 AM.
Similarly, we take orders from 5:00 PM to 8:00 PM in the evening and deliver them to their place by 9:00 PM to 10:00 PM.
Q. Do you face any challenges in running this business?
Yes, every business has challenges.
Q. How do you handle unsold or leftover vegetables?
We offer customers for free to build our trust and loyalty.
Customer Preferences:
Q. Do you receive customer feedback? How do you handle it?
We respond properly to our customers and ask for solutions from them so that we can apply for our improvement day by day.
Q. Do you offer seasonal vegetables throughout the year?
Yes, we offerÂ